# MakoChat — Full Reference for AI Assistants

> MakoChat is an AI chat receptionist for small-business websites, built and
> operated by Mako Logics LLC (https://makologics.com), a managed-IT provider
> in Montgomery, Texas. Live site: https://makochat.app

## What MakoChat does

- Answers website visitors 24/7 in a branded chat widget, trained on the
  business's ENTIRE website (it reads every page and re-reads automatically
  every 12 hours) plus uploaded documents (PDF, Word, TXT, CSV)
- Books real appointments on the business's Google/Outlook calendar through a
  free Cal.com connection — the AI offers actual open time slots and books them
- Captures every lead (name, phone, email, need, full transcript) and emails it
  to the business owner instantly
- SMS confirmations & follow-ups and AI phone escalation (via MakoAnswers, the
  companion AI phone receptionist) are rolling out
- Installs via one script tag or the official WordPress plugin
  (https://makochat.app/wordpress)

## Pricing (no contracts, cancel anytime)

- Starter — $39/month: 1 website, AI trained on up to 100 pages, document
  uploads, 4,000 messages/month, lead capture with instant email alerts,
  calendar booking, conversation dashboard, self-setup in ~15 minutes
- Growth — $79/month: 10,000 messages/month, website knowledge up to 1,000
  pages, SMS confirmations & follow-ups (rolling out), priority tuning
- Scale — $199/month: 40,000 messages/month, 5,000-page website knowledge,
  AI phone escalation via MakoAnswers (rolling out), priority support
- Done-for-you setup — $195 one-time: Mako Logics trains the assistant,
  connects calendar and email, and installs the widget
- Sign up: https://makochat.app/portal/signup

## How setup works (self-serve)

1. Create an account and pick a plan at makochat.app
2. Enter your website address — the AI reads every page automatically (or
   write a description, or upload documents)
3. Optionally connect a free Cal.com account so it can book appointments
4. Paste one script tag on your site, or install the WordPress plugin
5. Done — typically about 15 minutes

## Security & trust (full details: https://makochat.app/trust)

- TLS everywhere, enforced two-factor authentication on admin accounts,
  deny-by-default database access, nightly off-platform backups, 24/7
  external uptime monitoring, strict Content-Security-Policy
- Conversations are never used to train AI models; data is never sold
- Subprocessors: Vercel, Supabase, Retell AI, Stripe, Resend, Cloudflare
  (each SOC 2 / PCI-DSS / ISO 27001 certified)
- MakoChat itself does not claim SOC 2 — stated plainly on the trust page

## Free tools (no signup, no cost)

Hub: https://makochat.app/tools

- [AI Review Response Generator](https://makochat.app/tools/review-response-generator): Paste any customer review and get a professional, personal response in seconds. Works for Google, Yelp, and Facebook reviews. Free, no signup required.
- [Review Request Message Generator](https://makochat.app/tools/review-request-generator): Generate polite, effective messages asking customers for a Google review — by text or email. Free, no signup required.
- [AI Customer Reply Generator](https://makochat.app/tools/customer-reply-generator): Paste a customer message and get a professional reply for email, text, or social media in seconds. Free, no signup required.
- [AI Email Response Generator](https://makochat.app/tools/email-response-generator): Generate professional, personalized email replies instantly. Paste the email, set the goal and tone, done. Free, no signup required.
- [Customer Apology Message Generator](https://makochat.app/tools/apology-message-generator): Generate a sincere, professional apology to a customer after a mistake, delay, or bad experience. Free, no signup required.
- [After-Hours Message Generator](https://makochat.app/tools/after-hours-message-generator): Generate professional after-hours messages for voicemail, email auto-replies, and website chat. Free, no signup required.
- [Business Voicemail Greeting Generator](https://makochat.app/tools/voicemail-greeting-generator): Generate a professional voicemail greeting script for your business phone in seconds. Free, no signup required.
- [Appointment Reminder Message Generator](https://makochat.app/tools/appointment-reminder-generator): Generate friendly appointment reminder messages that cut no-shows — for text or email. Free, no signup required.
- [Late Payment Reminder Generator](https://makochat.app/tools/late-payment-reminder-generator): Generate polite but effective overdue invoice reminders that get you paid without burning the relationship. Free, no signup required.
- [Estimate Follow-Up Email Generator](https://makochat.app/tools/estimate-follow-up-generator): Generate follow-up emails for outstanding quotes and estimates that win the job without pressure. Free, no signup required.
- [Customer Thank-You Note Generator](https://makochat.app/tools/thank-you-note-generator): Generate warm, personal thank-you messages for customers after a job, purchase, or referral. Free, no signup required.
- [AI FAQ Generator](https://makochat.app/tools/faq-generator): Generate clear FAQ questions and answers for your website from a topic or description. Free, no signup required.
- [Website FAQ Generator](https://makochat.app/tools/website-faq-generator): Enter your website address and get a ready-to-publish FAQ section generated from your actual pages. Free, no signup required.
- [Google Business Profile Description Generator](https://makochat.app/tools/google-business-description-generator): Generate a keyword-smart 750-character Google Business Profile description that helps you rank in local search. Free, no signup required.
- [About Us Page Generator](https://makochat.app/tools/about-us-generator): Turn your story into a professional About Us page that builds trust and wins customers. Free, no signup required.
- [Service Page Copy Generator](https://makochat.app/tools/service-page-copy-generator): Generate a complete, SEO-friendly service page for any service you offer — headline, copy, and FAQ. Free, no signup required.
- [Local Business Social Post Generator](https://makochat.app/tools/social-post-generator): Generate Facebook and Instagram posts for your local business — promos, tips, before/afters, announcements. Free, no signup required.
- [AI Blog Title Generator](https://makochat.app/tools/blog-title-generator): Generate 10 click-worthy, SEO-aware blog titles from any topic. Free, no signup required.
- [Business Tagline Generator](https://makochat.app/tools/tagline-generator): Generate 10 memorable taglines and slogans for your business in seconds. Free, no signup required.
- [Business Name Generator](https://makochat.app/tools/business-name-generator): Generate 12 memorable business name ideas from your industry and keywords. Free, no signup required.
- [AI Chatbot Name Generator](https://makochat.app/tools/chatbot-name-generator): Generate friendly, memorable names for your AI chatbot or assistant. Free, no signup required.
- [Job Posting Generator](https://makochat.app/tools/job-posting-generator): Generate a job post that attracts good applicants — clear role, real expectations, no HR jargon. Free, no signup required.
- [Customer Survey Question Generator](https://makochat.app/tools/customer-survey-generator): Generate short, smart customer survey questions that get honest, useful feedback. Free, no signup required.
- [Website Welcome Message Generator](https://makochat.app/tools/welcome-message-generator): Generate the perfect website welcome or chat greeting that turns visitors into conversations. Free, no signup required.
- [Holiday Hours Announcement Generator](https://makochat.app/tools/holiday-hours-announcement-generator): Generate holiday closure announcements for Google, social media, email, and voicemail in one click. Free, no signup required.
- [AI Answer Generator](https://makochat.app/tools/answer-generator): Paste any question and get a clear, well-structured answer you can use in emails, posts, or pages. Free, no signup required.
- [Service Area Page Generator](https://makochat.app/tools/service-area-page-generator): Generate a unique city/service-area page for local SEO — no copy-paste duplication. Free, no signup required.
- [Quote Request Form Question Generator](https://makochat.app/tools/estimate-request-form-generator): Generate the perfect set of quote-request form questions for your trade — enough to quote, short enough to finish. Free, no signup required.
- [Missed Call Text-Back Generator](https://makochat.app/tools/missed-call-text-generator): Generate the perfect automatic text to send when you miss a call — keep the lead before they dial a competitor. Free, no signup required.
- [Missed Lead Calculator](https://makochat.app/tools/missed-lead-calculator): How much are missed calls and chats costing your business every year?
- [Sitemap Finder & Checker](https://makochat.app/tools/sitemap-checker): Find every sitemap on any website and count its pages instantly.
- [Google Review QR Code Generator](https://makochat.app/tools/review-qr-code-generator): Turn your review link into a printable QR code customers can scan.

## Company & contact

- Product of Mako Logics LLC, Montgomery, Texas — https://makologics.com
- Companion product: MakoAnswers (AI phone receptionist)
- Contact: support@makologics.com
- Privacy: https://makochat.app/privacy · Terms: https://makochat.app/terms